I'm on a $90 plan so I'm definitely eligible. Can I use Optus Loop Live while I'm overseas? Live chat does not work at all. Get your support answers here. posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/ReaLzc. When the 3G icon is … Pages. Connection Type NBN FTTB (Fibre to the Building) 3 likes. Optus Tower Not Working. Comps. 5 days later, still not activated. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. I was on a month to month plan with Optus. Hi … It has a current Optus SIM so there was no problems unlocking it. Was told to expect up to 14 day wait. Go online to save time and use our database of articles, shortcuts and LiveChat. Merchant reference: whrl.pl/Rentwa. from August 2015; to February 2016; last updated – posted 2016-Feb-11, 9:38 am AEST posted 2016-Feb-11, 9:38 am AEST User #89119 3917 posts. Yesterday (Sunday) after 5pm, I spoke with Mohammad on Live Chat (Optus) to report my landline not working properly. I tried to-day to change … Unable to contact a 'real' person at Optus to talk live regarding issue. The boost representative confirmed that the boost phone calls are indeed not working and that the only HUMAN help is through their live chat. Telstra technician arrived this morning at 11.30 and all was fixed by 12.15. Aum. Said he would book a technician. Unfortunately, Optus - Mobile does not offer live chat as a channel for customer service at this time. AdamK Master Computing Services. But modem not delivered. Optus - Mobile contact information - compared. Also my internet is pretty crappy in 5169 at the moment. Want to make a video call? Mmm, … I have just unlocked my Optus prepaid phone using live chat. Archive View Return to standard view. posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa. total 3 dick smith sales people, 1 Optus live chat person and 1 Amaysim live chat person all said that the Amaysim sim would NOT work in the phone – all of them were wrong. Live chat can be used for prospective customers in order to help them with their buying decision or for current customers who need support with a product they have already bought. Join. With Optus $40 (12mth contract before now free) 80gb(don't even use 40gb everymonth) 4gb/m free roaming data.. It's easy, but you need to select 3G as network mode before you can use this function. Mobile; Optus Free Music Streaming for Spotify Not Working despite Being Active? Share. Enter Prepaid Service Number to Recharge: Payment cards accepted. The optus website in it's help discussions? This plan is good and bad for me as I will be stuck to optus for life.. : / henrus on 06/11/2020 - 13:48 . Sweetnsour on 11/06/2016 - 20:21. Am trying to activate international roaming for the tenth time via the website and the app and it keeps failing. Any ideas? Comps. *Please keep in mind that any complex service such as fax, internet, EFTPOS, back to base alarms will not work with Optus Loop Live. BlazinPast on 12/12/2016 - 23:01 Last edited 12/12/2016 - 23:02. I did a live chat and was told that the second bill will reflect the actual offer and I would be credited for the initial invoice. Still no modem. Also my internet is pretty crappy in 5169 at the moment. Also my internet is pretty crappy in 5169 at the moment. Check our network outage graph for keeping eye whether any Optus services are down and not working. Share. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Mounty' Whirlpool Enthusiast reference: whrl.pl/Re6Kqb. Ok cool maybe they can help me here. Browse through our help and support articles or let us know what you are looking for. The in-store sales person was either completely clueless or dishonest and customer service is not existent (the chat frequently does not work and even if you do get connected to a person on the phone or chat, they just put you on hold and leave). but it is remarkable to observe, nearly two months after the OP, that it is still broken on the desktop. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Terrible service trying to get any info about order. fred How good is that! You've already flagged this Shantel Jennings 1 review. Customer service is totally crap. Looking at the My Optus account page it was for the $30 plan ($25 with 20% discount) and $15 for Optus sport. Customer service is totally crap. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Customer help on Optus home products and services. Yep I'm on the same. Data Roaming charges will apply to Optus Loop Live usage unless you are connected to a WIFI network. Hi I'm in the UK and my telstra phone is not working, I am unable to speak with anyone at Telstra, any ideas how I can talk to them, Does Live Chat Work - 864965 Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage If you have a working internet connection, then you can use Optus Loop Live overseas. Many large websites have started to offer live chat support within the last two years. Not in my home area or my work area, Optus performs better in both locations. posted 2015-Aug-15, 9:25 am AEST O.P. @MetroTrainsPax @Optus No thank you @optus It took me 55 minutes to get a response in chat, then another painful 30 minutes to explain the issues to an arrogant staff member who refused to lodge a complaint about the poor service. Phone them and be prepared to go through 12 to 15 menu items to be then cut off and sent a text message with a useless link to the my account feature that was not working and was the reason you called in the first place, absolutely hopeless and I cannot wait for the contract to expire. Placed order for new internet on 23/11. Reply. Making a video call with my mobile phone. Hey guys, I activated free music streaming for Spotify when it came out but it doesn't seem to be working. I purchased some optus starter kits from Coles this week for $10 ($30 value). I have my internet phone, mobile, etc, with Optus, but am using the Telstra network. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. It’s now 38 days counting. Recharge with Credit Card or Debit Card I have had major problems with optus prepaid activation. Login. Message us 24/7 to chat with an Optus expert when you need help and support. Live. User #244253 12309 posts. Rang Tues and Wed and guaranteed delivery by 11/12. section even had other people saying their optus powered sims were working but she short circuited when I mentioned this to her. 2020-12-11T06:14:41+00:00 @hayleymcn76 @Telstra worst service ever. Any ideas? User #410950 537 posts. Above are our top recommendations for how to contact Optus - Mobile, including their top phone number and live chat options. Any ideas? Any ideas? @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Also my internet is pretty crappy in 5169 at the moment. posted 2018-Mar-6, 7:44 pm AEST Live chat does work on the Android mobile app. Or manage lost devices and service issues. You can find optus chat by googling optus chat. Login. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Don’t sell these if you have no idea about delivering them. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. Live. Find the help you need with Optus. Live chat tell me to go into optus store , optus store tell me to call optus. Thanks. $65 Optus Wireless Broadband Critical information summary Information on the Service These plans are Wireless Broadband services which include a monthly data allowance for use within Australia. #fail. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Not sure that I buy that so I will be checking it again soon! Resolve issues and get troubleshooting tips from our support articles and shortcuts. Contact Optus customer service. Pages. Whirlpool Forums Addict reference: whrl.pl/ReaLzc. Better in both locations live while I 'm on a $ 90 plan so I need to 3G! … Making a video call with my mobile phone plan with Optus time via the website and the and! Not working despite Being Active the OP, that it is remarkable to observe, nearly two after... 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